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Refund Policy

This Refund Policy explains the terms under which refunds, replacements, or cancellations are handled by AR Technology. By placing an order with us, you agree to this policy.

1. Order Confirmation

All orders are confirmed manually through WhatsApp or Instagram before dispatch. Customers are advised to verify product details carefully during confirmation.

2. Cancellation Policy

Orders can be cancelled only before dispatch. Once an order has been shipped, cancellation requests will not be accepted.

3. Refund Eligibility

Refunds are applicable only in the following cases:
• Wrong product delivered
• Product damaged during transit
• Product not functioning at the time of delivery

4. Non-Refundable Items

Due to the nature of electronic components, the following items are generally non-refundable:
• Opened or used components
• Items damaged due to improper handling
• Products ordered incorrectly by the customer

5. Refund Process

To request a refund, customers must contact us within 48 hours of delivery with clear images or videos of the issue. Our team will review the request and respond accordingly.

6. Replacement Policy

In eligible cases, replacements may be offered instead of refunds, subject to product availability.

7. Refund Timeline

Approved refunds will be processed within 5–7 working days via the original payment method or an agreed alternative.

8. Shipping Charges

Shipping charges are non-refundable unless the refund is due to an error on our part.

9. Policy Updates

AR Technology reserves the right to modify this Refund Policy at any time. Updates will be effective once posted on this page.

10. Contact Us

For refund-related queries, please contact us via WhatsApp or Instagram with your order details.

Last updated: 2026